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Build stronger connections with smart interactions and seamless customer journeys
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“Kaleyra AI represents a powerful leap forward and will be a force multiplier for enterprises to accelerate growth. For customer-facing roles, the platform will significantly improve engagement and interaction rates. For C-suite decision makers, our generative AI-powered reporting and insights will enhance visibility into investments all via a simple natural language interface.”
HBR Report: Uncomplicate customer interactions to boost CX
Read about the current and future landscape of customer interactions. Tune in to the POV of CX experts and learn the best practices for your customer interaction strategy.
Watch Video
Self-assess your interaction game
Can your customer interactions deliver better value for your business? Could there be opportunities hiding in plain sight? Find out now, with our quick-fire self-assessment tool.
Exclusive IDC research: Building seamless CX with CCaaS
Gain expert insights into the forces shaping CCaaS adoption in today’s hyperconnected world. Learn the critical factors for choosing the right solution and technology partner. Download the IDC Analyst Research Report now.
Raise the bar for CX and EX with a future-ready all-in-one suite
Fuel growth with connected experiences for customers and employees
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Customer Experience
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Employee Experience
CPaaS
Deliver compliant and highly personalised interactions across channels with our Customer Communication Platform.
CCaaS
Leverage insights to steer automated interactions that nurture exceptional agent and customer experiences with our contact centre solution.
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Kaleyra AI
Accelerate outcomes and scale effortlessly with AI tools – enhancing customer interactions, boosting workforce efficiency, and enabling smarter decisions.
UCaaS
Elevate employee experiences in a hybrid work culture with our Unified Communications and Collaboration platform.
Find the right solution for your needs
1
Effortless transactions
Deliver secure transactional messages, ensuring customers receive critical updates like order confirmations, receipts, and notifications in real-time.
2
Smooth authentication
Enhance security and user confidence with fast, reliable OTPs, ensuring smooth and seamless authentication for every user.
3
Impactful marketing
Drive personalised customer journeys with conversations that resonate with your audience, boosting engagement and maximising conversions.
4
Top-notch customer service
Engage customers with proactive, prompt, and relevant service conversations that prioritise convenience and superfast resolutions.
A partner you can trust
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Global reach meets world-class expertise.
60B+
annual transactions
500K+
employees connected
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240+
countries on our global voice footprint
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5000+
global customers
Partner with a globally recognised industry leader
Recognised as a Niche Player in the 2024 Gartner® Magic Quadrant™ for CPaaS
Established leader in Juniper Research A2P, OTT, and RCS Business Messaging Leaderboard 2024
Future Digital Awards 2024 - Gold winner - Best CCaaS Solution
Leader: IDC MarketScape Worldwide UCaaS Service Providers Vendor Assessment
- Digital Fabric
Count on us for proven results
Resources to help you choose better
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Video
Seamless interactions for frictionless experiences
Watch how the Interaction Fabric empowers enterprises to deliver context-driven conversations across channels and platforms for superior CX.
Whitepaper
Winning CX in logistics
Explore the transformative impact of technology on logistics, focusing on advances in automation, AI, IoT, and analytics.
E-book
Elevating CX with CPaaS
Discover the strategic role of CPaaS in customer experience enhancement and the steps to build an effective CPaaS strategy.
Report
The future of hybrid work
Explore the evolving landscape of Unified Communications and Collaboration (UC&C) solutions...
Video
Seamless interactions for frictionless experiences
Watch how the Interaction Fabric empowers enterprises to deliver context-driven conversations across channels and platforms for superior CX.
Whitepaper
Winning CX in logistics
Explore the transformative impact of technology on logistics, focusing on advances in automation, AI, IoT, and analytics.
E-book
Elevating CX with CPaaS
Discover the strategic role of CPaaS in customer experience enhancement and the steps to build an effective CPaaS strategy.
Report
The future of hybrid work
Explore the evolving landscape of Unified Communications and Collaboration (UC&C) solutions...