Our value promise
Secure, dedicated, high-performance cloud instance at a hosting location of your choice.
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Secure, dedicated, high-performance cloud instance at a hosting location of your choice.
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SLA Uptime
Unlock peak performance with a dedicated cloud contact centre solution, customised to your needs and deployed at your chosen location.
Our private cloud contact centre offering, along with on-prem solution, provides a high-performance, single tenant dedicated infrastructure platform at your chosen hosting location. Partnering with Cisco, we manage the entire design and implementation for a seamless transition to the cloud in just 3 weeks.
We offer dedicated instances for every customer, which is as good as private hosting.
Unified interface for administration enabled via RBAC, with flexibility to deploy private dedicated instance at the customer location.
Scale operations worldwide through our infrastructure designed for consistent global customer engagement.
Ensure uptime and business continuity with DC-DR architecture featuring automated failover as an integral system capability.
Our dedicated helpdesk offers expert guidance in monitoring service levels, abandoned call ratios, helping you stay on track and avoid SLA breaches.
Trust Tata Communications for end-to-end delivery of contact centre, Voice, and network services, ensuring full ownership and reliability.
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