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Case Study

Isansys & Tata Communications Kaleyra

Business impact
in action

Improved

patient safety, lives saved

Timely ICU

transfers reduce hospital stays

Significant

cost reduction for providers

Challenge

The Challenge

Isansys needed a secure communication solution to deliver critical Early Warning Score alerts to healthcare professionals in real-time.
Solution

The Solution

Tata Communications integrated Kaleyra WhatsApp API with PSE to trigger immediate notifications to clinicians when patient vitals breach thresholds.
result

The Result

Improved patient safety, timely ICU transfers, reduced hospital stays, and enhanced at-home monitoring capabilities, ultimately saving lives.
The most significant outcome for Isansys has been the improvement of patient safety and the saving of lives. Through the integrated system, Isansys enabled early notifications that helped clinicians take proactive actions.
Assessment
Could your customer interactions be driving more value for your business?