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Enabling seamless collaboration for leading brands

Ricoh
Baker & Baker
Evaluerserve
Zebra
Alti Source
Infinite
Navico

Untangle the complexities of Microsoft Teams from migration to management

Unify communications and create consistent employee experiences, while controlling costs.

Breaking new ground in hybrid work

Phase out outdated conferencing hardware with seamless Microsoft Teams Rooms, future-proofing collaboration.

Employ modern connectivity solutions to maximise productivity

See how enterprises can leverage Voice solutions for borderless enterprise communication on Microsoft Teams.

Simplify your journey to cloud collaboration

Replace fragmented solutions with end-to-end UCaaS oversight, handling licensing, devices, and security from one platform.

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Discover your potential savings on Microsoft Teams

One solution, end-to-end support for Microsoft Teams

Reimagine collaboration on Microsoft Teams with Tata Communications. Securely navigate migration, interoperability, compliance, and management with one solution.

Explore our solutions

Operator Connect for Microsoft Teams
Operator Connect for Microsoft Teams

Unlock full phone system capabilities with seamless global coverage. Leverage existing operator contacts and benefit from reduced costs, full-spectrum management, and reliable support.

Direct Routing for Microsoft Teams
Direct Routing for Microsoft Teams

Get your conferencing solutions on one robust collaboration platform for improved efficiency, enhanced interoperability, and full phone system capabilities for Microsoft Teams and Office 365 on a global scale.

Microsoft Teams Rooms
Microsoft Teams Rooms

Employ a comprehensive collaboration endpoint and device management solution, offering centralised control, proactive monitoring, and seamless updates for Microsoft Teams Rooms devices, all with 24/7 global support and enhanced security.

Your complete Microsoft Teams partner

Microsoft 365
Telephony

Your full-service partner for Microsoft Teams telephony and the sole provider of Operator Connect for both India and global markets.

Microsoft Teams
Microsoft 365

We bring you the best of Microsoft, from licensing to legacy transformation and change management, all in one platter.

Copilot-image
Copilot AI

We help you unlock enterprise-grade Copilot use cases and support you every step of the way with professional services available 24/7.

Test-drive Microsoft Teams for 30 days

  • Tick mark icon No cost, no risk production pilot.
  • Tick mark icon Supports any number of users, spread globally.
  • Tick mark icon Can scale seamlessly to full production.
Start Your Free Trial

Explore use cases

asset-tracking-&-monitoring
1
Empower your teams to delight customers, in every interaction

Agents collaborate in real-time within Teams, sharing knowledge and resolving issues faster. Centralised resources eliminate app-switching, boosting productivity.

2
Streamline teamwork with built-in task tracking

Organise and track tasks, team members, and timelines, right within Microsoft Teams. Stay on top of meetings, scheduling, conference calls and more, for seamless project management.

3
Connect and interact with your customers and partners, seamlessly

Set up secure collaboration with clients in Microsoft Teams. Share docs, connect instantly, and manage permissions your way, with Guest and External access.

Count on us for proven results

CASE STUDY

Tata Communications empowered Ricoh Europe with cloud-first unified communications and collaboration, enabling 30% cost savings and enhanced employee experience.

CASE STUDY

Baker & Baker transformed employee experiences while saving 65% in cost, achieving significant productivity gains, and streamlining collaboration across the organisation.

CASE STUDY

Tata Communications revolutionised hybrid work with Microsoft Teams Rooms, enhancing productivity and customer satisfaction.

CASE STUDY

Zebra Technologies experienced seamless migration, streamlined collaboration, simplified Microsoft Teams integration, and 25% cost savings.

VIDEO

Evalueserve boosted productivity by 450% with Tata Communications' UCaaS & DRaaS, enabling seamless global collaboration and secure cloud migration.

Sanjib Prusty

Sanjib Prusty

Vice President - IT Infrastructure and Operations, Altisource

Tata Communications with their world-class solutions which include GVPN, ILL, IZO™ Private Connect, and MS Teams DR helped us transition smoothly to an improved network. Apart from this, since all these services came from a single vendor it eliminated the chaos that we faced earlier and with a well-defined SLA it became easier to manage and maintain our networks which has resulted in a 100% uptime.

Charles Darvin

Vice President, Infinite Computer Solutions India Limited

Tata Communications assessed our requirements and from their vast portfolio of solutions provided us with a set of solutions which include ILL, MS Teams and Cisco Webex Solution. After shifting to the solutions provided by Tata Communications, we have experienced a much better performance and output.

Emilio Marcheselli

Emilio Marcheselli

Sr IT Architect, Navico

In contrast to other global suppliers, Tata Communications showed a willingness from the start to act collaboratively. They accepted the idea of working with us on a Microsoft Teams proof of concept, which was then developed into a full-size solution. Others weren’t prepared to consider that sensible risk mitigation approach.

Capabilities powering global collaboration

Collaboration_CallCentre

99.99%

uptime via 18 regional voice POPs

CommunicationPlatforms_WhatsApp

32Bn

Voice minutes per year

CommunicationPlatforms_CALL

4Mn

fraud call attempts blocked per month

Collaboration_Meeting-1

300K+

global installations completed

CommunicationPlatforms_UCaaS

No. 1

international voice carrier

CostPressures_ROI

30%

typical savings with our SIP solution, over conventional PRIs

Why choose Tata Communications?

Why choose Tata Communications?

Global Microsoft Gold Partnership

    • Positioned to deliver a fully managed, fully owned, end-to-end Microsoft Teams solution 
    • 1 of 5 Microsoft partners to enable direct routing for global voice 
    • Amongst the top 3 Partners globally for Microsoft Operator Connect

Comprehensive platform capabilities

    • Most extensive Microsoft Teams offerings 
    • Leveraging the combined global scale of Microsoft’s experience and our Tier-1 infrastructure

Successful management experience

    • 50+ happy customers
    • 3000+ sites
    • 4000+ experts in 5 service contact centres worldwide
    • Certified specialists in voice, video, MS CCNA, and SIP
    • Microsoft Teams communications experience built on the carrier-grade foundation of our Global SIP Connect service

Our Managed Services advantage

    • Managed transition with minimal risk
    • Intelligent collaboration monitoring
    • Enabling cloud video interoperability
    • Global coverage with best-in-class fraud management
    • Empowering users with a platform that enables single-pane-of-glass monitoring, analytics, reporting, troubleshooting, automation, and self-care
    • Regulatory compliant solution – connects directly to the Teams tenant on Azure in India

     

An iconic partnership, for exceptional collaboration

Two industry giants, Tata Communications and Microsoft, join forces to redefine how the world works. Together, we deliver a seamless, secure, and scalable Microsoft Teams experience that transforms enterprise collaboration, globally.

tata colloborator  microsoft Image-1

Raise the bar for CX and EX with a future-ready all-in-one suite

Fuel growth with connected experiences for customers and employees.

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Frequently asked questions

How does Tata Communications enable Microsoft Teams Direct Routing?

We deliver seamless communication and collaboration on Microsoft Teams, with global Direct Routing via cloud voice infrastructure and fully managed services.

How does Tata Communications implement Microsoft Teams Operator Connect?

As a global Operator Connect partner and carrier of choice, we provide voice via award-winning networks and integrated managed services.

How can Tata Communications Kaleyra Unified Communications manage Microsoft Teams Rooms and collaboration endpoints?

We simplify smart room setup and management—reducing vendor clutter in the new hybrid workplace.

What voice infrastructure is needed as the communication backbone for Microsoft Teams?

Cloud voice is the future for enterprise communication and collaboration. Kaleyra Cloud Voice offers wide coverage, fraud protection, and carrier-grade reliability.

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