Tata Communications Recognised as an Established Leader in the Juniper Research 2025 CCaaS Leaderboard
Juniper Research names Tata Communications an Established Leader in its 2025 CCaaS Leaderboard for delivering scalable, intelligent, and experience-driven contact center solutions.
Key takeaway
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Industry recognition
Recognised for strategic capability, scalability, and innovation in CCaaS by Juniper Research.
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Deployment expertise
Proven leadership in hybrid and cloud-native contact center deployments across global markets.
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Technology differentiation
Differentiated by AI-powered solutions like InstaCC™ and Kaleyra.ai that unify CX, EX, and automation.
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