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Interaction Webinar

Leadership video - Tata Communications guide to smarter collaboration spaces

Rahul Sawardekar, Global Product Head (UC) at Tata Communications, delves into the future of collaboration technology, the evolving role of meeting rooms in a hybrid world, and the importance of standardisation, flexibility, and cost optimisation in global enterprise environments.

Key takeaway

  • Overview

    As organisations reimagine the workplace, meeting rooms have moved from the periphery to the core of business productivity. Rahul Sawardekar discusses how enterprises can navigate post-pandemic collaboration needs by upgrading legacy infrastructure, embracing AI, and standardising experiences across regions. He explains why businesses should move beyond single-vendor ecosystems, the value of consultancy-led transformation, and the importance of orchestration in multi-vendor environments. Key insights include strategic vendor selection, immersive meeting room experiences, and balancing employee satisfaction with cost efficiency.

  • Market challenges

    Enterprises face challenges in modernising meeting room infrastructure amid return-to-office pressures, AI advancements, and hybrid work expectations. Fragmented systems, inconsistent user experiences across geographies, and the complexity of managing multiple vendors hinder collaboration. Organisations also struggle to quantify the intangible costs of productivity loss and balance them against capital investment in technology.

  • Tata Communications solution

    Tata Communications Kaleyra provides comprehensive managed services, enabling seamless, standardised meeting experiences worldwide. With deep expertise in orchestration, vendor-agnostic integrations, proactive monitoring, and consultative deployment, Tata Communications ensures ROI, productivity, and employee satisfaction are maximised. Our offering supports multi-platform environments (Microsoft, Cisco, Zoom), while enabling global consistency and future-readiness through AI and immersive collaboration innovation.

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