Simplify employee collaboration.
Multiply enterprise impact.
Easy deployment, seamless management, and delightful employee experiences. All in one solution.

Recognised by top analysts






Connected tools. Exceptional EX. Extraordinary results
No.1
international voice carrier
30%
typical savings with our SIP solution over conventional PRIs
1st
initial launch partner for MS Teams Direct Routing
95%
customer incidents proactively monitored
26%
of total internet routes managed by us globally
Don’t let a disjointed UC estate weaken employee connection
Unify your approach with a single, comprehensive managed solution that enables effortless employee interactions.
Multiple providers disrupting seamless collaboration?
Simplify operations by consolidating vendors for greater interoperability, centralised visibility, and easier control.
Struggling with UC adoption and user engagement?
Boost UC adoption with expert support, training, and insights to ensure seamless integration with managed service providers.
Disjointed tools slowing down hybrid workforce agility?
Empower your hybrid workforce by streamlining tools, teams, and tasks for seamless collaboration.
Complex integrations delaying communication upgrades?
Simplify the shift from legacy infrastructure by choosing the right UCaaS partner, minimising risk and easing resource strain.
Power your digital workspace with UCaaS
Simplify employee collaboration with cloud voice, seamless platforms, and managed services that enable connectivity and accelerate your transition to the cloud.

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Voice solutions
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Platforms and applications
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Managed Services

Kaleyra™ Cloud Voice
Rely on our enterprise-grade voice infrastructure for your communication and collaboration needs.

Fraud Prevention-as-a-Service (FPaaS)
Detect fraud swiftly with our data analytics, machine learning, and real-time monitoring.

Microsoft Teams by Tata Communications
Explore a collaboration suite that keeps employees connected and allows access to shared content any time.

Cisco Webex by Tata Communications
Work better and enhance productivity with calling, meetings, messaging, and events in the cloud.

Kaleyra™ Phone
Elevate your employee experiences with a cloud-calling application for enterprises.

Automated assessment
Precisely evaluate your current UC setup to identify gaps and readiness for cloud migration.
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Migration, provisioning, and deployment
Get end-to-end support to smoothly transition from legacy systems to a unified cloud platform, driving faster time to market.

Adoption, monitoring, and measurement
Optimise service adoption and change management via data-driven insights and progress tracking of your usage.

3rd party carrier management
Eliminate the complication of coordinating with multiple suppliers to drive issue resolution.

Collaboration device management
Drive workplace technology evolution through our partnerships with some of the largest end-point devices, room system providers, and cloud video interop providers.

SBC as a Service
Manage your Session Border Controllers to drive enhanced productivity, faster time to market, increased interoperability, and assured reliability.
UCaaS for every business need

1
Empower hybrid teams anywhere
UCaaS bridges remote and in-office workflows with seamless meetings, messaging, and mobile-friendly collaboration tools, at home, in the office, or on the go.
2
Expand globally with local reach
Establish local phone numbers and toll-free lines, cloud-based auto-attendants, IVR, global SIP trunking, and multilingual support across regions, without physical infrastructure.
3
Modernise customer support
Integrate your UCC applications with contact centres to leverage intelligent call routing, omnichannel support, AI analytics, and remote-ready agent tools for faster resolutions and customer satisfaction.
Experience Kaleyra™ Unified Communications in action
Watch interactive demos and explore how we can help you simplify collaboration across platforms and geographies.
A partner you can trust

Leader: IDC MarketScape Worldwide UCaaS Service Providers Vendor Assessment


Leader: Frost Radar UCaaS, APAC


Best multinational UCaaS provider: UC Awards


Leader: Everest Group’s UCC PEAK Matrix Assessment

Count on us for proven results
CASE STUDY
Tata Communications revolutionised hybrid work with Kaleyra™ Unified Communications for Microsoft Teams, enhancing productivity and customer satisfaction.

CASE STUDY
Tata Communications enabled Ricoh Europe to unify its communications and achieve 30% cost savings with a fully integrated solution.

CASE STUDY
Tata Communications helped Baker & Baker enable seamless hybrid work across teams and realise 65% cost savings.

CASE STUDY
Tata Communications helped Evalueserve increase productivity by 450% with full integration between Cisco Webex, Microsoft Teams and Poly platforms.
Debashis Rout
Senior Manager - IT Infra
GEP Solutions
“We rely on Tata Communications GlobalRapide Unified Communications as a Service (UCaaS) to support our global collaboration requirements.”
Why choose Tata Communications?
Why choose Tata Communications?
Deploy quickly and manage easily
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A single, go-to partner for cloud collaboration technology at a global scale – with a single pane of glass for assessment, deployment, intelligent collaboration and endpoint management.
Drive superior employee experiences
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Leverage a unified and seamlessly connected platform for all collaboration needs, across geographies. Accelerate ROI through best-in-class adoption and change management tools and practices.
Stay secure and compliant
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Rely on voice fraud prevention and compliance experts who manage deployments in regulated markets and industries to ensure security, reduce complexity and lower costs.
Raise the bar for CX and EX with a future-ready all-in-one suite
Fuel growth with connected experiences for customers and employees.


Related solutions

Kaleyra™ CPaaS

Kaleyra™ CCaaS
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Kaleyra™.ai

Kaleyra™ CPaaS

Kaleyra™ CCaaS
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Kaleyra™.ai
Frequently asked questions
What is UCaaS?
UCaaS (Unified Communications as a Service) delivers voice, video, messaging, and collaboration tools via the cloud, eliminating the need for costly on-premise systems.
How does UCaaS improve productivity?
It integrates all communication channels (calls, chats, meetings) into one platform, reducing app-switching and streamlining workflows.
Is UCaaS secure?
Yes. Reputable providers offer features like enterprise-grade security, including encryption, multi-factor authentication, and compliance with standards like GDPR and HIPAA.
What are the challenges to UCaaS migration?
Tedious vendor management, inconsistent user experiences, adoption inertia, and regional security & compliance complexities – these are some common challenges enterprises face.
Resources to help you choose better

Webinar
Unlocking the Future of Hybrid Work: UCaaS, Seamless Migration & Smart Meeting Rooms Explained
Discover how modern enterprises can optimise collaboration in hybrid workplaces with Unified ...

Video
Demo video GlobalRapide for Microsoft Teams
Watch the demo video of GlobalRapide for Microsoft Teams. Learn how to enhance your team's ...
What’s next?
Experience our solutions
Engage with interactive demos, insightful surveys, and calculators to uncover how our solutions fit your needs.
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What’s next?
Explore our solutions
Delve into immersive platform demos or engage with our surveys and pricing calculators.
Stay connected
Stay updated on the Interaction Fabric and other platforms & solutions.