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Our Value Promise

Integrated managed services from Tata Communications for migration, end-to-end management and automation of Unified Communications-as-a-Service.

Maximise Business Benefits With
  • Automated PBX assessment and migration
  • Complete SaaS training and adoption
  • Improved ROI
  • Simplified endpoint management
80%

Reduction in deployment & GTM

~30%

Reduction in costs

80%

Improvement in ROI & adoption

Make the right call with Tata Communications GlobalRapide

As the world moves to a hybrid workplace environment, can your enterprise communications keep up? When you move to cloud-based communications that enhance productivity no matter where your teams are, and respond to market needs with agility, you need a managed service provider who can simplify complexity and help you deliver quick return-on-investment. Selecting the right service provider that can deliver the most effective path to cloud migration and end-to-end management is key. While it is important that the service provider can provide voice enablement, it needs to be a combination of multiple criteria for the best UCaaS results. Read IDC’s paper on the five most important criterias for selecting the right UCaaS vendor.

Tata Communications GlobalRapide solutions to support hybrid working scenarios

Tata Communications GlobalRapide solutions to support hybrid working scenarios

SBC-as-a-service

  • Greater control, better management of your voice and video communications

    We manage your Session Border Controllers to give you enhanced productivity, faster time to market, increased interoperability, and assured reliability.
     

Easy SaaS training and adoption

  • Through data-driven insights and progress tracking, we provide personalised and organisational analysis of your SaaS usage, helping you optimise your service adoption and change management. Improve your UCaaS ROI and employee adoption with Tata Communications GlobalRapide.
     
     

Maximise service adoption and improve ROI

  • Providing personalised and organisational analysis for optimal outcomes, Through data-driven insights, progress tracking, and helping customers to maximise service adoption and change management to build skills, creating the future of work.

Intelligent collaboration monitoring

  • Get a single-pane-of-glass view into various elements of network, voice, end-customer SBCs, and endpoints for monitoring usage, performance, quality, and troubleshooting. Coupled with advanced analytics and reporting, you can ensure that you have complete control and visibility across your unified communications collaboration landscape with a single solution. 
     
     
     

Simplified end-point management

  • Enable best-in-class meeting experiences and drive workplace technology evolution through Tata Communications partnerships with some of the largest end-point devices, room system providers, and cloud video interop providers. Combined with our capabilities to supply, install, and monitor licensed devices in several countries, you get a seamless experience across regions and environments with us as your migration partner.
     
     
     

Automated PBX assessment and migration

  • A self-serve/fully managed web portal for provisioning assessment and migration, procurement & management of SBCs means faster deployment and time to market while saving cost on skilled resources or management of platforms.
     
     

Customer success stories

Yinson’s journey to seamless digital operations: Transforming connectivity and collaboration

View Case Study

Ricoh

Ricoh Europe realises strategic efficiency: Achieving 30% cost savings alongside enhanced employee experience

View Case Study

Debashis Rout

GEP Solutions
Senior Manager - IT Infra

We rely on Tata Communications GlobalRapide Unified Communications as a Service (UCaaS) to support our global collaboration requirements.

Case Study

Baker & Baker sees 65% Cost Savings with Tata Communications GlobalRapide for Microsoft Teams

Read More

Case Study

International food giant collaborates 116 sites globally with GlobalRapide

Read More

Zebra Technologies

Tata Communications GlobalRapide Microsoft Teams Direct Routing Revolutionises Global Collaboration for Zebra Technologies

Read More

Count on us for proven results

Case Study

Flipkart & Tata Communications Kaleyra

Omnichannel Cloud Contact Centre

Tata Communications InstaCC Global™ was deployed as a one-stop solution to deliver an optimised customer experience with a single integrated SLA.

Case Study

Flipkart & Tata Communications Kaleyra

Omnichannel Cloud Contact Centre

Tata Communications InstaCC Global™ was deployed as a one-stop solution to deliver an optimised customer experience with a single integrated SLA.

Bring the power of managed UCaaS to your enterprise. Read more about Tata Communications GlobalRapide

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Brochure

GlobalRapide: Empower MS Teams Collaboration

Streamline workflows, boost productivity, and simplify communication with a unified Microsoft Teams experience powered by GlobalRapide

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Analyst Report

UCaaS Migration through Platform and services

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Infrographic

Streamline UCaaS adoption with Tata Communications GlobalRapide

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Report

Point of View: Migrating to Unified Collaboration as a Service