Business impact
in action
65%
cost savings after voice migration
47%
reduction in OpEx in 2nd year
Integrated
collaboration tools boosted efficiency
The Challenge
The company struggled with obsolete communication systems across multiple locations and resistance to change, particularly among factory workers.
The Solution
Tata Communications implemented GlobalRapide for Microsoft Teams with seamless migration, global voice integration, and specialised training.
The Result
The solution delivered 65% cost savings compared to legacy systems, enhanced productivity, streamlined collaboration, and improved data-driven decision-making through usage reports.
Using voice connectivity with Microsoft Teams has made it flexible and more effective for Baker & Baker employees to communicate and collaborate.