Business impact
in action
25%
savings vs. conventional PRIs achieved
31 countries
Teams users enabled globally
10500
Collaboration enabled for 10,500 employees
The Challenge
Despite Microsoft Teams deployment, employees couldn't make or receive calls within Teams, requiring a streamlined solution without complex infrastructure.
The Solution
Tata Communications implemented GlobalRapide with Microsoft Teams Direct Routing and Global SIP Connect with cloud SBC-enabled enterprise voice.
The Result
Achieved 25% cost savings, simplified voice systems integration, and gained complete Microsoft Teams phone capabilities globally.