Business impact
in action
30%
reduction in call and infrastructure costs
Consistent
user experience via integration
Enhanced
flexibility & business resilience
The Challenge
Struggled with multiple communication tools including outdated ISDN telephony across European locations, causing inconsistent experiences, high costs and limited flexibility.
The Solution
Tata Communications implemented GlobalRapide for Microsoft Teams with Global SIP Connect, providing cloud voice capabilities and seamless migration from legacy systems.
The Result
Achieved 30% cost reduction, consistent user experience, enhanced mobility and simplified management with a single cloud-based service.
By modernising our telephony infrastructure, we have established a truly unified experience for all our employees. With communication systems integrated into a single platform it’s easier for our staff to collaborate, especially for teams operating in different countries.