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Recognised by top analysts

IDC
frost
UC
Everest
IDC
frost
UC
Everest

Connected tools. Exceptional EX. Extraordinary results

No.1

international voice carrier

30%

typical savings with our SIP solution over conventional PRIs

1st

initial launch partner for MS Teams Direct Routing

95%

customer incidents proactively monitored

26%

of total internet routes managed by us globally

Don’t let a disjointed UC estate weaken employee connection

Unify your approach with a single, comprehensive managed solution that enables effortless employee interactions.

Multiple providers disrupting seamless collaboration?

Simplify operations by consolidating vendors for greater interoperability, centralised visibility, and easier control.

Struggling with UC adoption and user engagement?

Boost UC adoption with expert support, training, and insights to ensure seamless integration with managed service providers.

Disjointed tools slowing down hybrid workforce agility?

Empower your hybrid workforce by streamlining tools, teams, and tasks for seamless collaboration.

Complex integrations delaying communication upgrades?

Simplify the shift from legacy infrastructure by choosing the right UCaaS partner, minimising risk and easing resource strain.

Power your digital workspace with UCaaS

Simplify employee collaboration with cloud voice, seamless platforms, and managed services that enable connectivity and accelerate your transition to the cloud.

  • CommunicationPlatforms_CALL-2 Voice Solutions Voice solutions
  • Platforms and Applications Platforms and Applications Platforms and applications
  • Managed Services Managed Services Managed Services
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Kaleyra™ Cloud Voice

Rely on our enterprise-grade voice infrastructure for your communication and collaboration needs.

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Fraud Prevention-as-a-Service (FPaaS)

Detect fraud swiftly with our data analytics, machine learning, and real-time monitoring.

Microsoft Teams by Tata Communications
Microsoft Teams by Tata Communications

Explore a collaboration suite that keeps employees connected and allows access to shared content any time.

Cisco Webex by Tata Communications
Cisco Webex by Tata Communications

Work better and enhance productivity with calling, meetings, messaging, and events in the cloud.

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Kaleyra™ Phone

Elevate your employee experiences with a cloud-calling application for enterprises.

Automated assessment
Automated assessment

Precisely evaluate your current UC setup to identify gaps and readiness for cloud migration.

Migration provisioning and deployment
Migration, provisioning, and deployment

Get end-to-end support to smoothly transition from legacy systems to a unified cloud platform, driving faster time to market.

Adoption, monitoring, and measurement
Adoption, monitoring, and measurement

Optimise service adoption and change management via data-driven insights and progress tracking of your usage.

3rd party carrier management
3rd party carrier management

Eliminate the complication of coordinating with multiple suppliers to drive issue resolution.

Collaboration device management
Collaboration device management

Drive workplace technology evolution through our partnerships with some of the largest end-point devices, room system providers, and cloud video interop providers.

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SBC as a Service

Manage your Session Border Controllers to drive enhanced productivity, faster time to market, increased interoperability, and assured reliability.

Hear from our experts

Empowering the distributed workforce: Aligning HR and IT with Unified Communications

2 mins 18 sec

AI, collaboration, and the future of Unified Communications

27 mins 17 sec

UCaaS for every business need

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1
Empower hybrid teams anywhere

UCaaS bridges remote and in-office workflows with seamless meetings, messaging, and mobile-friendly collaboration tools, at home, in the office, or on the go.

2
Expand globally with local reach

Establish local phone numbers and toll-free lines, cloud-based auto-attendants, IVR, global SIP trunking, and multilingual support across regions, without physical infrastructure.

3
Modernise customer support

Integrate your UCC applications with contact centres to leverage intelligent call routing, omnichannel support, AI analytics, and remote-ready agent tools for faster resolutions and customer satisfaction.

Experience Kaleyra™ Unified Communications in action

Watch interactive demos and explore how we can help you simplify collaboration across platforms and geographies.

Count on us for proven results

CASE STUDY

Tata Communications revolutionised hybrid work with Kaleyra™ Unified Communications for Microsoft Teams, enhancing productivity and customer satisfaction.

CASE STUDY

Tata Communications enabled Ricoh Europe to unify its communications and achieve 30% cost savings with a fully integrated solution.

CASE STUDY

Tata Communications helped Baker & Baker enable seamless hybrid work across teams and realise 65% cost savings.

CASE STUDY

Tata Communications helped Evalueserve increase productivity by 450% with full integration between Cisco Webex, Microsoft Teams and Poly platforms.

Debashis Rout

Senior Manager - IT Infra
GEP Solutions

“We rely on Tata Communications GlobalRapide Unified Communications as a Service (UCaaS) to support our global collaboration requirements.”

Why choose Tata Communications?

Why choose Tata Communications?

Efficiency Performance

Deploy quickly and manage easily

  • A single, go-to partner for cloud collaboration technology at a global scale – with a single pane of glass for assessment, deployment, intelligent collaboration and endpoint management.

Agility&Scalability_Scalability

Drive superior employee experiences

  • Leverage a unified and seamlessly connected platform for all collaboration needs, across geographies. Accelerate ROI through best-in-class adoption and change management tools and practices.

Complexity

Stay secure and compliant

  • Rely on voice fraud prevention and compliance experts who manage deployments in regulated markets and industries to ensure security, reduce complexity and lower costs.

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Our global partners

Our global partners

Raise the bar for CX and EX with a future-ready all-in-one suite

Fuel growth with connected experiences for customers and employees.

Infinite CX potential
Infinite CX potential

Related solutions

Kaleyra™ CPaaS

Kaleyra™ CPaaS

Deliver compliant, highly personalised interactions across channels with our Customer Communication Platform.
Kaleyra™ CCaaS

Kaleyra™ CCaaS

Deliver automated and insights-driven interactions to achieve exceptional agent and customer experiences with our contact centre solution.
Kaleyra™.ai

Kaleyra™.ai

Scale faster with AI tools, enhancing customer interactions, boosting efficiency, and enabling smarter decisions for accelerated outcomes.
Kaleyra™ CPaaS

Kaleyra™ CPaaS

Deliver compliant, highly personalised interactions across channels with our Customer Communication Platform.
Kaleyra™ CCaaS

Kaleyra™ CCaaS

Deliver automated and insights-driven interactions to achieve exceptional agent and customer experiences with our contact centre solution.
Kaleyra™.ai

Kaleyra™.ai

Scale faster with AI tools, enhancing customer interactions, boosting efficiency, and enabling smarter decisions for accelerated outcomes.

Frequently asked questions

What is UCaaS?

UCaaS (Unified Communications as a Service) delivers voice, video, messaging, and collaboration tools via the cloud, eliminating the need for costly on-premise systems.

How does UCaaS improve productivity?

It integrates all communication channels (calls, chats, meetings) into one platform, reducing app-switching and streamlining workflows.

Is UCaaS secure?

Yes. Reputable providers offer features like enterprise-grade security, including encryption, multi-factor authentication, and compliance with standards like GDPR and HIPAA.

What are the challenges to UCaaS migration?

Tedious vendor management, inconsistent user experiences, adoption inertia, and regional security & compliance complexities – these are some common challenges enterprises face.

Resources to help you choose better

Leadership video - Tata Communications guide to smarter collaboration spaces

Webinar

Leadership video - Tata Communications guide to smarter collaboration spaces

Rahul Sawardekar, Global Product Head (UC) at Tata Communications, delves into the future of ...

Unlocking the Future of Hybrid Work: UCaaS, Seamless Migration & Smart Meeting Rooms Explained

Webinar

Unlocking the Future of Hybrid Work: UCaaS, Seamless Migration & Smart Meeting Rooms Explained

Discover how modern enterprises can optimise collaboration in hybrid workplaces with Unified ...

Demo video GlobalRapide for Microsoft Teams

Video

Demo video GlobalRapide for Microsoft Teams

Watch the demo video of GlobalRapide for Microsoft Teams. Learn how to enhance your team's ...

GlobalRapide for Microsoft Teams: Streamline employee experience

Brochure

GlobalRapide for Microsoft Teams: Streamline employee experience

Tata Communications GlobalRapide offers a secure UCaaS platform with teams integration. Cost ...