Streamline travel communication with a secure cloud platform
Kaleyra’s cloud-based CPaaS helps travel businesses automate confirmations, deliver real-time updates, collect feedback, promote offers, and enable instant customer support to provide seamless travel experiences.
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Redefine travel experiences with effective customer communication
1
Booking confirmations
Send automated booking confirmations with essential travel details, payment receipts, and onboarding information.
2
Customer feedback
Automatically send survey links post-travel to gather customer feedback on service and experience.
3
Live travel and service updates
Keep customers informed with real-time notifications of delays or service interruptions.
4
Offers and promotions
Boost sales with travel package offers and exclusive vouchers sent via messaging or voice channels.
5
Customer support
Provide 24/7 chat and voice support for instant resolution of travel-related queries and concerns.
6
Mobile tickets/boarding passes
Send secure, trackable mobile tickets/boarding passes via SMS, email, or WhatsApp for easy check-ins.
Use multiple channels to communicate with your passengers effectively
Messaging
Voice
Chatbot
Push notification
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Kaleyra helped aviation giant AirAsia offer a smooth travel experience to its customers.
Learn how Kaleyra’s CPaaS delivered seamless communication to enhance AirAsia’s customer journey.
Empower your business communications with Kaleyra’s CPaaS suite
Global reliability
With a reach to hundreds of MNOs, including all Tier-1 US carriers, we can help you connect with customers worldwide.
Omnichannel platform
Kaleyra unifies all communication channels by integrating data and tech to enhance your customer's brand experience.
Top-grade security and reliability
Security breaches cause data loss, service disruptions, and reputation damage. We provide enterprise-grade security for all customers.
Our Resources
Analyst Recognitions
Tata Communications Recognised as an Established Leader in the Juniper Research 2025 CPaaS Leaderboard
Leading the Future of Enterprise Customer Engagement Strategy
White Papers
Build vs. Partner: A three-year TCO analysis of multi-agent AI deployment for commerce at scale
Deep dive into AI economics for retail CX.
