Trusted communications for banking and financial services
Global reliability
With a reach to hundreds of MNOs, including all tier-1 US carriers, we can help you reach customers worldwide with high-quality next-generation communication experiences.
Personalisation
Easily deliver personalised messages to many users across multiple channels, based on customer preferences.
Tailored integration
Our solutions can integrate seamlessly with your existing banking infrastructure and applications, thanks to our tailored, custom project-based approach.
Engage your customers with secure, best-in-class communication experiences
Kaleyra’s platform empowers banks to deliver secure, multi-channel communications that enhance customer engagement and trust, leveraging industry-standard security and compliance.
Messaging
Deliver transactional alerts, OTPs, and promotional messages securely across SMS and other channels.
Engage customers through rich messaging and interactive experiences on WhatsApp.
Voice
Provide intuitive voice banking services with advanced speech recognition technology.
Chatbot
Automate customer interactions with AI-powered chatbots for scalable support and better experiences.
Send personalised newsletters, alerts, and reminders securely via email.
Push notification
Reach customers instantly with time-sensitive notifications via mobile push.
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Infrastructure you can trust
Kaleyra provides a reliable omnichannel service with the highest standard for security, performance, and reliability, with proactive monitoring and 24/7 customer support.
Everything under your control
Kaleyra’s platform empowers banks to deliver secure, multi-channel communications that enhance customer engagement and trust, leveraging industry-standard security and compliance.
Real-time KPI tracking
Premium dashboards
Monitor credit usage in real-time
Monitor and track API
Our Resources
Analyst Recognitions
Tata Communications Recognised as an Established Leader in the Juniper Research 2025 CPaaS Leaderboard
Leading the Future of Enterprise Customer Engagement Strategy
White Papers
Build vs. Partner: A three-year TCO analysis of multi-agent AI deployment for commerce at scale
Deep dive into AI economics for retail CX.
