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Enhance healthcare experiences with secure, real-time communication

Tata Communications Kaleyra helps transform care delivery with real-time appointment alerts, prescription updates, staff coordination, and secure digital consultations.

Trusted by leading healthcare providers

Practo
Credihealth
PharmEasy
StepOne
Apollo Hospital
Italian Red Cross
1mg

Why choose Tata Communications?

Why choose Tata Communications?

Quick resolutions

Quick resolutions

    • Provide fast responses to patient questions using chatbots
    • Build strong bonds with patients and win their trust across touchpoints

Appointment confirmations

Appointment confirmations

    • Send automated messages to confirm or remind about doctor appointments
    • Instantly share test results by integrating your patient management software

Internal communication

Internal communication

    • Notify your healthcare staff and admin teams about time-sensitive information
    • Keep them informed via secure voice and messaging services

Digital consultation

Digital consultation

    • Enable patients to virtually contact doctors via voice calls, SMS or chatbots
    • Allow patients to share their concerns and seek expert advice on time

Prescription updates

Prescription updates

    • Send automated prescription updates to your patients via SMS
    • Remind them to refill their prescription when it is due

Experience evaluation

Experience evaluation

    • Automate the feedback process by sending survey links to patients
    • Enquire about your services, and measure satisfaction

Use multiple channels for effective communication

Messaging

Messaging

WhatsApp

WhatsApp

Voice

Voice

Chatbot

Chatbot

Email

Email

Push Notifications

Push Notifications

Enhance patient care through faster, secure communication

From appointments to prescriptions, keep patients and teams informed using Tata Communications Kaleyra’s cloud communication tools.

Improve patient outcomes with Tata Communications Kaleyra’s CPaaS solutions

Global reliability

Global reliability

With ties to all tier-1 US carriers, we provide high-quality communication services that help you instantly connect with your stakeholders worldwide.

Omnichannel platform

Omnichannel platform

By integrating data, technology, and communication channels, we enable seamless communications and enhance brand experiences.

Top-grade security and reliability

Top-grade security and reliability

Leverage enterprise-grade security to prevent data loss, service disruptions, and reputation damage.

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