Boost loyalty with seamless customer communications
Kaleyra’s unified omnichannel platform empowers retail and e-commerce businesses to engage customers globally with secure, reliable messaging across SMS, voice, email, and more, enhancing satisfaction and retention.
Drive growth with relevant, meaningful communication
Drive growth with relevant, meaningful communication
Boost customer engagement with multichannel personalised campaigns
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- Share coupons and offers to drive store traffic and increase conversions
- Send catalogs, videos, or voice calls based on customer preferences
Simplify loyalty programs with easy customer access
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- Let customers manage loyalty program memberships through messaging
- Enable them to view their earned points and redeem rewards easily
Run engaging contests and track performance easily
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- Launch polls or contests through IVR, SMS, or instant messages
- Capture leads and retarget users using our analytics
Send real-time alerts and promotional offers
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- Trigger or automate updates about orders
- Boost sales with timely upsell and cross-sell offers
Channels to boost retail and ecommerce engagement

Messaging

Voice

Chatbot

Push notification
Empower your business communications with Kaleyra’s CPaaS suite
Global reliability
With a reach to hundreds of MNOs, including all Tier-1 US carriers, we can help you connect with customers worldwide.
Omnichannel platform
Kaleyra unifies all communication channels by integrating data and tech to enhance your customer's brand experience.
Top-grade security and reliability
Security breaches cause data loss, service disruptions, and reputation damage. We provide enterprise-grade security for all customers.
Trusted infrastructure built for global scale
99.99%
API uptime ensuring uninterrupted performance
60Bn
annual interactions
1600+
service provider relationships
190+
countries
Featured Edge Resources

Analyst Recognitions
Tata Communications Recognised as an Established Leader in the Juniper Research 2025 CPaaS Leaderboard
Leading the Future of Enterprise Customer Engagement Strategy

White Papers
Build vs. Partner: A three-year TCO analysis of multi-agent AI deployment for commerce at scale
Deep dive into AI economics for retail CX.
What’s next?
Experience our solutions
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