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Reimagine customer connections with Tata Communications Kaleyra™.ai

Meet Tata Communications Kaleyra™.ai, a next-gen platform that turns engagement up a notch and uncovers strategic insights. Empowered by generative AI, it enhances strategic decision-making, streamlines execution, and helps drive exponential growth, while making every interaction truly memorable.

AI template generator for WhatsApp

AI template generator for WhatsApp

Breathe new life into your WhatsApp messaging strategy with seamless automation. Create captivating content with fresh ideas and unique call to actions. Turn engagement into action with optimised templates that deliver clarity, impact, and conversions.

Conversational AI data reporting

Conversational AI data reporting

Create dynamic, insightful graphs and charts in seconds, streamlining your data visualisation like never before. AI-powered conversations take the grind out of reporting, slashing manual effort and saving you precious time. Get a unified view of data from all channels, making way for smarter, faster decisions.

Conversational AI no-code bot builder

Conversational AI no-code bot builder

Deploy a no-code assistant in minutes, without any technical expertise. Spark meaningful interactions with an AI assistant that intelligently responds to queries in a natural, conversational way. Just upload your files to train it and watch it deliver spot-on, business-specific responses effortlessly.

Gaurav Anand

Gaurav Anand

Head of Customer Interaction Suite, Tata Communications

Double Quote Kaleyra™.ai represents a powerful leap forward and will be a force multiplier for enterprises to accelerate growth. For customer-facing roles, the platform will significantly improve engagement and interaction rates. In early customer care trials, we observed marked reductions in mean-time-to-respond and resolve issues, especially during peak query volumes. For C-suite decision makers, our generative AI-powered reporting and insights will enhance visibility into investments - all via a simple, natural language interface.

Automate customer interactions and marketing strategies at scale

Automate customer interactions and marketing strategies at scale

Faster response times

Faster response times

  • Deliver faster resolutions with conversational assistants that expertly address customer queries. 

Improved customer engagement

Improved customer engagement

  • Garner better engagement rates and improve customer satisfaction levels. 

     

Actionable insights

Actionable insights

  • Get real-time actionable insights with conversational reporting, to evaluate performance metrics accurately.

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Re-Engineering CX for the New Normal and Beyond

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Re-Engineering CX for the New Normal and Beyond

Learn how Tata Communications’ omnichannel CX solutions help manufacturing enterprises deliver ...