Business impact
in action
Goals
achieved with high satisfaction index
Smooth
transformation to Internet WAN moving to AWS
Global
Contact Center Voice moved seamlessly to cloud
The Challenge
Needed to transition from MPLS-heavy network to internet-first architecture while maintaining performance when moving applications to AWS cloud.
The Solution
Implemented IZO™ Multi Cloud Connect with virtual router capability providing predictable internet connections from global sites to cloud-based applications.
The Result
Achieved smooth transformation to internet-based WAN, maintained user experience, and seamlessly migrated global contact centre voice to the cloud.
We needed a solution to connect our distributed cloud data centers over internet, with performance like MPLS VPN. IZO™ Multi Cloud Connect with virtual router capability provided predictable internet connections from our 100+ sites to business-critical applications in the cloud. Tata Communications has enabled our smooth transition to internet-only network for our cloud transformation.