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Introducing
Tata Communications TCˣ

Tata Communications TCx is a unified, self-service platform that brings all your operational services and processes together in one place, giving you complete visibility and control over your IT ecosystem built on our powerful Digital Fabric. From configuring policies across your network, hybrid cloud and cybersecurity solutions to tracking orders, monitoring inventory, ensuring service quality, generating reports, accessing invoices and managing service or change requests, Tata Communications TCx makes it simple to manage complex digital operations with speed, ease and confidence.

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Transparency
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Visibility
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Control

Your digital fabric through Tata Communications TCˣ

Single pane of glass

Single pane of glass

Designed as an intuitive tool for customers, it provides effortless access to all your product and service information through a single, unified portal.
Self service

Self service

Customers can independently perform specialised actions on their services, completing implementations without the need for support or intervention.
Self diagnostics

Self diagnostics

Enables first-level troubleshooting of any network events and supports informed decisions on the necessary corrective actions.
Secure, customised access

Secure, customised access

Login to Tata Communications TCx in a secure way and choose the modules and features you want to use.
Single pane of glass

Single pane of glass

Designed as an intuitive tool for customers, it provides effortless access to all your product and service information through a single, unified portal.
Self service

Self service

Customers can independently perform specialised actions on their services, completing implementations without the need for support or intervention.
Self diagnostics

Self diagnostics

Enables first-level troubleshooting of any network events and supports informed decisions on the necessary corrective actions.
Secure, customised access

Secure, customised access

Login to Tata Communications TCx in a secure way and choose the modules and features you want to use.

Experience the Advantage

Experience the Advantage

Digital ordering journey

    • Self-Ordering by customers.
    • Zero touch automations in feasibility & commercials process.
    • Intuitive feature to track the delivery progress of quotes/orders until Service Activation.

Centralised Inventory

  • Visibility & ease of access to inventory - solution level map view of real-time inventory.

Support & maintenance

    • Open, view and track incidents.
    • Open, view & track.
    • Service/change requests and planned events.

Reports & analytics

    • Performance KPIs.
    • Analytics & actionable insights.

Billing & invoices

    • View past invoices.
    • View next invoice due dates.
    • Download CDR reports.
    • Open, View & Track billing requests.

Let's explore Tata Communications TCˣ : A concise guide

Tata Communications TCˣ Self-Service Portal | Introduction Video

2 mins 15 sec

Tata Communications TCˣ Support & Maintenance Module

2 mins 19 sec

Tata Communications TCˣ Invoice module

1 min 17 sec

Tata Communications TCˣ Inventory Module

1 min 5 sec

The Ultimate Order-tracking Experience

2 mins 15 sec

Tata Communications TCˣ Self-Service Portal | Introduction Video
Tata Communications TCˣ Support & Maintenance Module
Tata Communications TCˣ Inventory Module
Tata Communications TCˣ Inventory Module
The Ultimate Order-tracking Experience

Check out the latest in Tata Communications TCˣ | Explore our recent features

We're always striving to enhance your experience on our portal. Here's a quick peek at our latest key launches.

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Frequently asked questions

How are the users onboarded on portal?

Getting started is quick and easy. Access the link to complete the sign-up process in just three simple steps. Once your account is verified on our side, you’ll unlock full access to all your services. Read More