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Rich Media Communication

Enrich your WhatsApp marketing campaigns by sharing images, electronic tickets, video tutorials, audio files, QR codes, the position of the closest store, and any sort of documents.

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Interactive Buttons

Create call-to-actions and quick reply buttons within WhatsApp to get immediate responses from your audience.

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Notifications and Customer Care Messages

Enable customers to initiate a conversation with you anytime, anywhere. Set message templates with WhatsApp Business API to notify your customers with important updates.

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WhatsApp Chatbots

Automate conversations with your customers to progress them in the sales funnel, increase online bookings, manage their transactions, and provide timely responses to their queries. Create call-to-actions and quick reply buttons with WhatsApp automation to get immediate responses from your audience.

Use cases across the customer lifecycle

Use cases across the customer lifecycle

Acquire

  • Identify and attract customers with contextually relevant interactions
    • Outbound agent outreach
     

Onboard

  • Create a great first impression with seamless onboarding interactions

    • Easy exchange of KYC documentation
    • Agent-assisted onboarding
    • Educate customers with help kits & agent consultation
    • Discount coupons to facilitate first purchase
    • Build trust through opt-ins and privacy policy detailing

Engage

  • Engage you customers with personalised optichannel interactions
    • Analytics & Insights
    • Recommendations
    • Merge offline and online interactions
    • Cross sell & Up sell
    • AI-powered journeys

Retain

  • Maximise customer lifetime value by slaying in-the-moment interactions
    • Discover the best channel and best time
    • Customer Journey-based interactions
    • Triggered interactions
    • AI-powered moments
    • Repeat purchases
    • Reduce abandonments
    • Increase subscriptions
     

Refer

  • Maximise customer lifetime value by slaying in-the-moment interactions
    • Discover the best channel and best time
    • Customer Journey-based interactions
    • Triggered interactions
    • AI-powered moments
    • Repeat purchases
    • Reduce abandonments
    • Increase subscriptions
     

Reactivate

  • Win-back lost customers by proactively giving them reasons to reengage

    • Churn-risk prediction
    • Proactive interactions
    • Feedback Campaigns
    • Reassurance campaigns
    • Trials
    • Max moments

WhatsApp Messaging API for Enterprise Customers

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End-to-end encryption

Messages are secured over HTTPS from your application to Kaleyra, and are encrypted all-round from the business to the end customer.

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Global reach without barriers

WhatsApp is available in over 180 countries, so you can reach your customers wherever they are, through their preferred instant messenger.

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Enhanced business branding

Assure customers that they are actually chatting with your brand. Show your website, business hours, address and more, right on your WhatsApp profile.

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Customer care conversations

Respond to customer-initiated conversations through the same WhatsApp profile you use for messaging them.

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Custom interactive message templates

Make it easier for your customers to reply to you with response options they can select right within the WhatsApp chat.

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Support for over 40 languages

Strike a chord with your audience by interacting with them in their native language.

Learn more about Kaleyra WhatsApp Business API

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Clever Strategies to Encourage Meaningful Customer Conversations on WhatsApp

Transform your customer conversations with the WhatsApp Business Platform. Deliver superior messaging experiences, automate tasks for 24/7 support, and streamline operations with CRM integration. Learn more.

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Holiday Marketing Campaigns with WhatsApp

Holiday marketing campaigns can create a sense of excitement and often see a surge in consumer spending. Learn why WhatsApp Business Platform is an excellent channel for holiday campaigns.

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Maximize your Sales with WhatsApp Business Platform in 2024

Unlock the potential of WhatsApp for sales success. Connect, converse, and close deals effortlessly. Elevate your business with the power of real-time messaging and unparalleled customer relationships.

IZO™ Private Cloud – IaaS
IZO™ Private Cloud – IaaS

IZO™ Private Cloud is a complete platform for managing IT infrastructure and business critical workloads enabling you to deliver a consistent and productive cloud experience.

IZO™ Private Cloud – IaaS
IZO™ Private Cloud – IaaS

IZO™ Private Cloud is a complete platform for managing IT infrastructure and business critical workloads enabling you to deliver a consistent and productive cloud experience.

IZO™ Private Cloud – IaaS
IZO™ Private Cloud – IaaS

IZO™ Private Cloud is a complete platform for managing IT infrastructure and business critical workloads enabling you to deliver a consistent and productive cloud experience.

Global VPN
Global VPN

A Cloud-first, internet-first network with your choice of connectivity-dedicated internet, public internet or MPLS

Proven Communications Technology

Globe

Global reach meets world-class expertise.

1600+

Operator Connections

190+

Countries

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99.99%

API Uptime

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51.5 Billion

Messages, 2022

Proven Communications Technology

1600+

Operator Connections

Global-Network

190+

Countries

Enhanced Analytics

99.99%

API Uptime

Top-Tier Support

51.5 Billion

Messages, 2022

world-icon

8.1 Billion

Voice Calls, 2022

We’re ready to help you design the perfect communication experiences for your customers.