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Enabling superior collaboration in leading enterprises

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Don’t let a disjointed UC estate
weaken employee connection

Unify your approach with a single, managed solution that enables effortless employee interactions.

Complex integrations delaying communication upgrades?

Simplify the shift from legacy infrastructure by choosing the right UCaaS partner — minimising risk and easing resource strain.

Read White Paper

Disjointed tools slowing down hybrid workforce agility?

Empower your hybrid workforce by streamlining tools, teams, and tasks for seamless collaboration.

Watch Video

Multiple providers disrupting seamless collaboration?

Simplify operations by consolidating vendors for greater interoperability, centralised visibility, and easier control.

Read Article

Struggling with UC adoption and user engagement?

Boost UC adoption with expert support, training, and insights to ensure seamless integration with managed service providers.

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Powering your digital workspace with managed UCaaS

Simplify employee collaboration with cloud voice, seamless platforms, and managed services that enable connectivity and accelerate your transition to the cloud.

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Intelligent Fraud Management System (iFMS)

  • Outbound Services (VTS Services): Triggers alerts when suspicious traffic patterns are detected. These alerts are analysed and validated by our 24×7 Fraud Prevention Team with the help of testing tools, before being sent to customers to avoid false positives. Inbound Services (VAS Services): Customer historical traffic profiling and trends are analysed, and alerts triggered when sudden surges are witnessed. Customized alerting rules are also available on a wide array of call parameters.
     

Subscriber Traffic Management System (STMS)

  • Monitors traffic usage in near real time to anticipate and prevent fraud. Establish alerting and optional blocking of voice usage thresholds per: A-number (CLID) Usage and/or pricing destinations. Thresholds can be set in terms of monetary value and/or minutes of usage (MoU).

Dialer Detector

  • Identifies artificial, machine generated call attempts prior to materializing into minutes.

Fraud Analytics

  • Offering daily or hourly Fraud Block Reports based on Tata Communications crowd Intelligence gathering. Detailed reports identify traffic based on customer A-Number/CLID, B numbers and Pricing Destinations, that Tata Communications has unilaterally blocked due to past fraud occurrences with other customers & market intelligence gathering.
     

Fraud Prevention APIs

  • Our Fraud Prevention APIs help automate the process of creating voice alerts, manage voice blocking or monitor fraud via near real-time reporting
     

Fraud Prevention Portal

  • Manage and secure your voice traffic should be easy-to-use graphical user interface at your convenience without manual intervention from Tata Communications personnel

Count on us for proven results

Case Study

Transforming collaboration with Tata Communications Kaleyra Unified Communications for Microsoft Teams.
How Tata Communications revolutionised hybrid work with Microsoft Teams Rooms, enhancing productivity and customer satisfaction.

View Case Study
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Case Study

Boosting Ricoh Europe’s operational efficiency to achieve 30% cost savings.
How Tata Communications enabled Ricoh to unify its communications and offer consistent user experiences with a fully integrated solution.

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moving-from-mpls-to-an-internet-first-network,-read-the-success-story-of-how-we-helped-clariant-reduce-network-costs-across-53-countries.

Case Study

Transforming employee experiences at Baker & Baker.
How we helped enable seamless hybrid work across teams, realising 65% cost savings.

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Case Study

Maximising ROI on Microsoft Teams for a global enterprise.
How Pernod Ricard enhanced global collaboration and maximised ROI on Microsoft Teams with Tata Communications' managed UCaaS services.

View Case Study
SDWAN

Case Study

Strengthening global collaboration for Evalueserve.
How Tata Communications helped increase productivity by 450 per cent with full integration between Cisco Webex, Microsoft Teams and Poly platforms.

View Case Study
SDWAN

Our latest resources

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Whitepaper

Choosing the right UCaaS provider.

Get game-changing IDC perspective on key criteria for UCaaS success—migration, integration, voice quality, compliance, and global support.

Read White Paper
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Analyst Report

How UCaaS fuels the future of hybrid work.

Learn how a unified communication strategy empowers hybrid teams, improves employee experiences, and drives business agility.

Read Report
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Brochure

Reimagine collaboration with Tata Communications Kaleyra Unified Communications

Explore how Tata Communications UCaaS streamlines collaboration across voice, video, and messaging platforms worldwide.

View Brochure
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Brochure

Simplify UCaaS Migration with managed SBC-as-a-Service.

Understand the migration path to UCaaS, the role of SBCs, and how to plan for a secure, seamless transition.

View Brochure