Business impact
in action
80+
locations with stable network enabled
Increased
productivity and user experience
Stable
level of network costs achieved
The Challenge
• The customer, a global leader in semiconductor and electronic assembly solutions with dual headquarters in the US and Asia, was shifting its strategic presence to Asia.
• They needed a reliable solution to support this IT transformation while maintaining performance across geographically distributed operations.
• Existing infrastructure relied on dual MPLS, and the customer sought a future-ready, flexible network architecture without disrupting ongoing services.
The Solution
• Tata Communications deployed a Managed SD-WAN solution using a BYON (Bring Your Own Network) approach to integrate existing circuits.
• A hybrid WAN architecture was implemented, allowing dynamic traffic steering across MPLS and Internet connections to optimise access to business-critical apps like ERP and collaboration tools.
• The engagement began with 3 workshops and 2 demos to showcase SD-WAN functionality, followed by a successful POC and full rollout across all sites.
• Comprehensive support was provided through a Dedicated Account Management Team, Operations, and Customer Success Teams.
The Result
The solution helped the customer:
• Achieve 15% total cost of ownership (TCO) savings, including internal manpower efficiencies.
• Maintain 99.9% minimum uptime.
• Improve productivity and user experience, especially for business-critical applications.
• Realise measurable growth with a significant increase in year-over-year revenue.
Tata Communications Managed SDWAN Select along with IZO™ WAN provides a stable network to support our business operations. There has been significant improvement in productivity and user experience.