Quick Read

1. Enhanced voice communication: Microsoft Teams Direct Routing allows users to make and receive calls directly through the platform, eliminating the need for separate phone systems. This improves communication and collaboration within teams.
2. Improved mobility: Direct Routing enables users to make and receive calls on their mobile devices, increasing flexibility and productivity for employees who are working remotely or on the go.
3. Cost savings: By using Direct Routing, businesses can reduce costs associated with maintaining separate phone systems and long-distance calling charges.
4. Increased scalability: Direct Routing allows businesses to easily add or remove users as needed, making it easy to scale up or down as the business grows.
5. Improved call quality: Direct Routing uses the internet to make calls, which means that call quality is generally higher than with traditional phone systems.
6. Greater control over call routing: With Direct Routing, businesses can set up custom call routing rules, ensuring that calls are directed to the right person or department.
7. Increased collaboration: Direct Routing allows users to share files and collaborate on documents in real-time, which improves efficiency and productivity.
8. Better integration with other apps: Direct Routing integrates seamlessly with other Microsoft apps, such as Outlook and SharePoint, making it easy to switch between different tools during work.
9. Increased security: Direct Routing provides businesses with enhanced security features, such as encryption, to protect sensitive data and communications.
10. Customizable call handling: Direct Routing allows businesses to set up custom call handling options, such as voicemail, call forwarding, and call recording, to best fit their unique needs.

By leveraging the power of Microsoft Teams Direct Routing, businesses can improve communication, increase productivity, and reduce costs. It’s a great way to empower your team to work more efficiently and effectively.