UCaaS
Case Study
Tata Communications GlobalRapide Microsoft Teams Direct Routing Revolutionises Global Collaboration for Zebra Technologies
2023-12-06
.png?t=1743285383687)
24 mins
Discover how Tata Communications GlobalRapide Microsoft Teams Direct Routing Revolutionises Global Collaboration for Zebra Technologies.
Key Takeaways
-
Zebra Technologies is an Illinois-based innovator creating solutions connecting people, assets and data.
-
Challenge:
Despite Microsoft Teams deployment, employees couldn't make or receive calls within Teams, requiring a streamlined solution without complex infrastructure.
-
Our Solution:
Tata Communications implemented GlobalRapide with Microsoft Teams Direct Routing and Global SIP Connect with cloud SBC-enabled enterprise voice.
-
Results:
Achieved 25% cost savings, simplified voice systems integration, and gained complete Microsoft Teams phone capabilities globally.
