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Digital Platforms>Digital Customer Experience Report Hyperconnected Ecosystem Entry Points/ToF ungated Cross Industry

Win the digital transformation race - India edition

Hyperconnected Ecosystems
Report

Win the digital transformation race - India edition

2021-07-26
24 mins

Explore how Indian businesses are accelerating digital maturity by enhancing connectivity, strengthening digital trust, and building a resilient ecosystem.

Key Takeaways

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      Overview

      Digital transformation is progressing rapidly in India, with businesses using digital ecosystems to recover from the pandemic and drive growth.

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      Findings

      Tata Communications' research shows Indian firms lag in digital maturity, with only 2% as Digital Trailblazers, though many are poised to advance.

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      Our Perspective

      The report identifies three critical improvement areas: adopting a digital-first mindset, enhancing collaboration, and fostering trust.

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      Impact

      Addressing these areas helps Indian organisations accelerate digital maturity, enhance customer experiences, and gain competitive advantages.

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