Next Gen Connectivity + UCaaS
Case Study
The best connected experience for the largest international cruise line company through UCC and network solutions.
2022-02-21
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24 mins
Discover how Tata Communications' unified network solution delivered 61% cost reduction for a leading international cruise line
Key Takeaways
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Challenge
Needed to address network reliability issues including port connectivity, and required unified voice solutions as most bookings occur by phone.
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Our Solution
Tata Communications implemented Global VPN and DIA services with its network backbone, along with toll-free numbers and Smart Call Routing.
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Results
Achieved increased bandwidth, reduced costs, high uptime, and improved customer experience through better call quality.
