InstaCC's flexible suite of CCaaS offerings
2024-02-13
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24 mins
Discover how Tata Communications Kaleyra CCaaS transforms contact centres with cloud solutions that enhance customer experiences, boost efficiency and reduce costs for global enterprises.
Key Takeaways
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Description:
Tata Communications offers a complete suite of cloud contact centre solutions for enterprises transitioning from on-premise to cloud environments.
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Features:
Provides Tata Communications Kaleyra CCaaS Cloud, Dedicated, and Connect options plus partner solutions with global infrastructure and 24/7 support.
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Value:
Delivers reduced ownership costs (up to 60%), high availability SLAs, seamless migration, and enhanced customer experiences through omnichannel capabilities.
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Applications:
Ideal for enterprises facing challenges with customer lifetime value, inconsistent experiences, multi-vendor complexity, and seeking flexible models.
