CCaaS
Analyst Report
InstaCC™ recognised as a 'Leader' in ISG CCaaS Report 2023
2023-09-12
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24 mins
Learn why ISG recognises Tata Communications InstaCC™ as a leader in its 2023 CCaaS report, enabling AI-powered customer engagement and seamless CX transformation.
Key Takeaways
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Contact Centre requirements:
Enterprises seek intelligent contact centre platforms that improve customer experiences, reduce costs, and increase agent productivity.
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Our capabilities:
Tata Communications InstaCC™ integrates AI, automation, and omnichannel engagement to streamline customer interactions. ISG CCaaS Report 2023 recognizes Tata Communications InstaCC™ as a 'Leader' in contact centre solutions. Our solutions help enterprises optimise contact centre operations, improve customer satisfaction, and drive digital-first growth.
