<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1705902170274878&amp;ev=PageView&amp;noscript=1">

Schedule a Conversation

OR
Already a User? Login Now

Thank you for reaching out.

Our team will be in touch with you shortly.

OR
Explore Our Solutions
Some Industry Solutions>Consumer Goods & Retail|Products & Solutions>Unified Communications information in one line Analyst Report InstaCC + CPaaS CCaaS + CPaaS Industry Validation IDC Retail customer engagement Gated Retail and E-commerce

IDC Infobrief: Changing the dynamics of retail

CCaaS + CPaaS
Analyst Report

IDC Infobrief: Changing the dynamics of retail

2021-04-08
24 mins

Discover whyIDC InfoBrief highlights Tata Communications Store@Home’s role in helping retailers adapt to evolving consumer expectations and digital transformation.

Key Takeaways

  • check mark icon

    Retail Trends

    Retailers face shifting consumer behaviors, increased e-commerce adoption, and need seamless omnichannel experiences post-pandemic.

  • check mark icon

    Digital Solution

    Advanced CX solutions, real-time inventory visibility, and AI-driven customer engagement empower retailers to enhance efficiency.

  • check mark icon

    Tata Communications Offering

    IDC InfoBrief highlights Tata Communications Store@Home for integrating digital platforms for seamless customer experiences.

  • check mark icon

    Business Impact

    Our solutions help retailers optimise customer journeys, improve supply chain visibility, and increase sales through digital strategies.

Download the PDF

thumbnail image Shape Vector image PDF Icon

IDC Infobrief: Changing the dynamics of retail

Explore related resources

KuppingerCole Executive View on Tata Communications MDR

Read More
Review and modernise the Security Operations Centre

Read More
Beyond the basics: Enhancing Cybersecurity with advanced MDR services

Read More
Evalueserve's Testimonial about Tata C...

Read More