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Adoption>MS Teams Direct Routing Case Study MS Teams DR UCaaS Customer Validation Interaction Global voice collaboration ungated Healthcare

Building a Global Voice Collaboration Platform for Ansell

UCaaS
Case Study

Building a Global Voice Collaboration Platform for Ansell

2022-05-09
24 mins

Discover how Tata Communications revolutionised Ansell's global communication infrastructure through Microsoft Teams integration

Key Takeaways

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      Challenge

      Needed to modernise communication infrastructure, reduce complexity of legacy telephony systems, and enable flexible, seamless collaboration across global teams.

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      Our Solution

      Tata Communications implemented GlobalRapide for Microsoft Teams, deploying a unified communication platform across 11 countries and over 1,000 users.

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      Benefits

      Achieved 90% reduction in desk phone dependency, improved employee experience, simplified telephony management, and enhanced global collaboration capabilities.

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