CCaaS
Brochure
Accelerate your contact centre to the cloud with InstaCC™
2022-11-28
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24 mins
Discover how Tata Communications transforms contact centre operations with comprehensive cloud-based solutions
Key Takeaways
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Solution:
Tata Communications Kaleyra offers Contact Centre as a Service (CCaaS) solutions tailored for enterprises.
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Features:
Provides cloud contact centre options including Cloud, Dedicated, and Connect, with partnerships featuring Genesys, Amazon Connect, and Webex.
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Value:
Enables organisations to reduce costs, enhance customer experiences, improve productivity, and achieve cloud migration with high availability and support.
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Applications:
Ideal for businesses seeking to modernize infrastructure, improve customer interactions, and leverage cloud technologies.
