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WhatsApp Customer Validation Interaction Enable healthcare communications through CPaaS platform Ungated Healthcare

Isansys & Tata Communications Kaleyra

CPaaS
Case Study

Isansys & Tata Communications Kaleyra

2024-10-28
24 mins

Explore how Tata Communications Kaleyra WhatsApp integration helps Isansys save lives through real-time patient monitoring alerts

Key Takeaways

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      Isansys, a world-leading digital healthcare company, developed the Patient Status Engine (PSE) that uses wireless sensors to monitor patients' vital signs and detect deterioration.

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      Challenge:

      Isansys needed a secure communication solution to deliver critical Early Warning Score alerts to healthcare professionals in real-time.

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      Our Solution:

      Tata Communications integrated Kaleyra WhatsApp API with PSE to trigger immediate notifications to clinicians when patient vitals breach thresholds.

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      Results:

      Improved patient safety, timely ICU transfers, reduced hospital stays, and enhanced at-home monitoring capabilities, ultimately saving lives.

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