Chief Information Officers now need to drive deeper cultural and technological transformation for effective hybrid work and powerful business growth (Raconteur, 2021)....
Why prioritising user experience is vital in network connectivity
2 mins read
In today’s hybrid and evolving work landscape, business leaders must prioritise the user experience of their distributed workforces. In this blog, Song Toh, VP Global Network Services, Tata Communications, explores the ways enterprises can prioritise user experience, while maintaining the technical and operational integrity of their network architecture that enable business growth.
When the pandemic began, many enterprises quickly moved their business operations to the cloud to better manage remote working. As a result, enterprises had to scale up their remote user connectivity infrastructure so all employees could connect to their business applications while working from home.
"Whether it’s deploying Secure Access Service Edge (SASE) or Zero Trust Network Access (ZTNA), they can help organisations effectively manage their network security – keeping employees safe while also ensuring a great user experience."

By combining robust security functions with a truly modern network, employees can stay connected and receive rapid access to applications. SASE also continuously monitors activities and devices to secure data wherever it’s accessed, all without compromising user experience. According to Gartner, at least 60% of enterprises will have explicit strategies and timelines for SASE adoption by 2025. So, there’s no better time than now for enterprises to launch their secure network transformation. Understanding that distance matters In our work-from-anywhere era, IT leaders need to wake up to the reality of the internet that distance does matter and think beyond virtual desktops and VPNs, which often provide long-winded, circuitous routes to the company’s business applications, leading to poor or delayed connectivity."Tech such as the ZTNA, and SASE offers the direction and guidance for organisations to enhance their end user experience."
Doing this ensures an uninterrupted and reliable connectivity and a great user experience. It's this focus on UX-friendly connectivity that will fuel the next few years of productivity across the globe in a changing work landscape. A deterministic routing on the internet is the solution to this challenge. IZO Internet WAN with IZO Network Edge provides better user experience to employees in distributed organisations. Tata Communications solution with NetFoundry as a secure private access device can be offered to IT leaders, to provide a stellar employee remote access experience."Instead, progressive IT leaders must choose approaches and solutions that allow an employee working from anywhere in the world to have the same clear, rich, secure and strong connection to their employer’s network that an employee in the HQ city enjoys."

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