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Using technology to tackle unconscious bias in the workplace
3 mins read
Efforts to improve diversity and inclusion in the workplace can often be hampered by unconscious biases, at different stages of an employee’s lifecycle. Here we explore the technologies looking to tackle this proactively.
The progress and enthusiasm the corporate world has shown towards overcoming the long-established concerns of poor diversity and inclusion in the workplace has been palpable, especially in recent years. Many businesses today are now dedicating more time and resources than ever before to make sure their workplaces are more equitable going forward. Conscious efforts to hire more individuals from minority groups, promote more women into senior roles and create a more inclusive leadership, have been made by us and other organisations. And while progress has been slow, it’s still encouraging that it’s happening. However, even with overwhelming internal support and desire to do better, organisations can still struggle to make significant progress in their inclusivity goals. For instance, the unconscious biases that a leader doesn’t know they have towards various groups of people can end up sabotaging the very initiatives that same leader was championing.So, it is in every business’ interest to figure out how to get a handle on these hurdles to workplace diversity and inclusion. So how do business leaders overcome this bias barrier? In this piece I’m going to explore how technology is helping leaders circumvent our human flaws to help move their organisations closer towards being completely merit-based environments. Tackling unconscious bias at the root Whether it’s how a company hires new staff, or retains existing workers within the organisation, unconscious bias has a direct impact on a business’ bottom line."Research from McKinsey suggests 47% of workers are more likely to stay with an organisation, and seven times more likely to describe their organisation as high performing, if it was inclusive."

Diversity enriches an organisation. It can offer a greater spectrum of backgrounds and experiences, giving a business greater potential for creativity, stronger ideas, and fostering innovation. There is clear evidence that shows a diverse and inclusive workforce is happier, as well as more productive. Tools to help manage the unconscious bias in the workplace Following the rapid acceleration of digital transformation over the last year, it has meant the use of digital tools throughout an organisation has become much more commonplace and accepted."By removing biases, it can help set your organisation on the right path for your diversity and inclusion journey. And the benefits are clear."


And while technology is playing a big, influential part of this challenge today, it can’t be relied upon alone. It also takes a deeply committed leadership to creating and sharing the best opportunities for all people, regardless of their differences. To learn more about how your business can be equipped for the future of work, check out another of our blogs, Adapting and growing into the new world."Technology exists in this space to help remove barriers to access, whether it’s breaking down unconscious biases or simply helping leaders understand what’s going on within their own business."
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