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Upskilling: Not Just an option for organizations
3 mins read
In a world where education in schools and universities has not necessarily delivered the skills required for today's businesses, Mark Weait considers why companies must invest in their own digital curriculum.
We now know that digitisation is not an option for organisations anymore – it’s a necessity. To enable complete and successful digital transformation, companies are investing heavily into their technology infrastructure. Whether transitioning to cloud-based platforms or using new solutions to analyse the vast amount of data at their fingertips, this investment is worthless unless their employees have the skills to utilise the new tools available to them.
Skilled workforce also plays a major role in an organisation’s ability to leverage technology to its full potential. For example, AI has the potential to be both threat as well as opportunity for employees, depending on how its utilised. AI can take over more rule-based tasks and help free up time of employees for more evolved duties. It can create new roles, albeit ones that don’t exist yet. In fact, Gartner predicts that AI will actually create more jobs than it replaces. However, it should be noted that in this new world our new automated colleagues will require special supervision that can only be provided by someone with the necessary skills."This means that businesses must take on the role of educator if their digital transformation is to be a success. This is critical for businesses’ competitiveness."
While not every country can afford to invest $22 billion in new technology like China, many around the world are setting aside funds to upskill their workforce and prepare their industries for the changing technological landscape."Skill development isn’t restricted to the organisational level either – countries have identified it as a means for growth too."

Looking outside of Europe, in the United States, home to many of the world’s leading tech firms, companies are"It’s an important first step, but organisations also need to make sure that talent isn’t tempted to leave Germany and head to other countries with a better reputation for innovation."

The courses are designed to equip staff with the skills they need to stay relevant in the digital age, with particular focus on automation, AI and machine learning. "As the speed of innovation gathers momentum, there may well come a point where people must retrain for a new role several times during their career as a reaction to newly adopted technologies, but businesses that embrace upskilling early will put themselves in the best position to thrive." Getting into this habit now can only be beneficial for the future. Conquer your fear of digital transformation failure with this article by Srini CR.Many businesses in emerging markets have realised the importance of upskilling too. In India, Quantified Commerce, a direct-response e-commerce company that launched in 2014, has set up an internal training programme after finding it difficult to recruit staff at management level.
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