The Challenge
Needed to address network reliability issues including port connectivity, and required unified voice solutions as most bookings occur by phone.
The Solution
Tata Communications implemented Global VPN and DIA services with its network backbone, along with toll-free numbers and Smart Call Routing.
The Result
Achieved increased bandwidth, reduced costs, high uptime, and improved customer experience through better call quality.
Discover how Tata Communications' unified network solution delivered 61% cost reduction for a leading international cruise line
A major international cruise line company with global offices and data centres in Culpeper and Miami.
