The Challenge
- The customer, a global leader in semiconductor and electronic assembly solutions with dual headquarters in the US and Asia, was shifting its strategic presence to Asia.
- They needed a reliable solution to support this IT transformation while maintaining performance across geographically distributed operations.
- Existing infrastructure relied on dual MPLS, and the customer sought a future-ready, flexible network architecture without disrupting ongoing services.
The Solution
- Tata Communications deployed a Managed SD-WAN solution using a BYON (Bring Your Own Network) approach to integrate existing circuits.
- A hybrid WAN architecture was implemented, allowing dynamic traffic steering across MPLS and Internet connections to optimize access to business-critical apps like ERP and collaboration tools.
- The engagement began with 3 workshops and 2 demos to showcase SD-WAN functionality, followed by a successful POC and full rollout across all sites.
- Comprehensive support was provided through a Dedicated Account Management Team, Operations, and Customer Success Teams.
The Result
- Achieve 15% total cost of ownership (TCO) savings, including internal manpower efficiencies.
- Maintain 99.9% minimum uptime.
- Improve productivity and user experience, especially for business-critical applications.
- Realise measurable growth with a significant increase in year-over-year revenue.
A future-ready hybrid SD-WAN solution empowered the customer to modernize its network while leveraging existing infrastructure.
